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Annual Maintenance Support

Ensure Reliability with Our Annual Maintenance Contracts (AMC)

Proactive, expert-driven support and maintenance to keep your EzeOne systems running at peak performance year-round.

Talk to Our Support Team | Request AMC Quote

Why AMC Matters for Your Business

Annual Maintenance Contracts (AMC) offer more than just support—they’re a commitment to your business continuity and operational excellence. With our easy-to-subscribe AMC services, we ensure that your EzeOne solutions are regularly monitored, optimized, and updated to prevent disruptions and maintain high performance.

Key Advantages:

  • Avoid unexpected downtimes and costly outages
  • Maximize the lifespan and ROI of your systems
  • Get priority access to expert support
  • Receive timely system upgrades and improvements
  • Predictable cost for peace of mind year-round

“Businesses with AMCs reduce unplanned downtime by up to 30% and maintenance costs by 25%.”

What’s Included in Our AMC Plans

  • System Health Checks & Preventive Maintenance
    Regular inspections to ensure smooth performance and avoid potential issues.
  • Product Updates & Performance Optimization
    Keep your EzeOne systems up to date and optimized for best-in-class functionality.
  • Dedicated Helpdesk & Ticket-Based Support
    Get access to our support team via a dedicated portal with quick turnaround.
  • Priority Response & Escalation Handling
    Faster resolution timelines and prioritized service for AMC clients.
  • Remote & On-Site Assistance
    Flexible support options based on the complexity and urgency of your issues.

AMC Coverage Areas

Our AMC plans are available across the full range of EzeOne Technologies products:

  • Sales Force Automation (SFA)
  • Dealer Management System (DMS)
  • Lead Management System
  • Warehouse & Dispatch Management
  • Loyalty & Rewards Management
  • Warranty & Support Systems
  • Cloud Infrastructure Services (AWS, Azure, DigitalOcean)

Customizable AMC Plans

We offer flexible AMC packages to suit your business size and operational needs:

  • Standard Plan – Essential support & regular system checks
  • Professional Plan – Enhanced support with updates, training & remote fixes
  • Enterprise Plan – Comprehensive coverage including on-site support and full performance reviews

(Plan comparison table can be added here for visual clarity)

Business Benefits of Choosing EzeOne AMC

  • Consistent system uptime and reliability
  • Reduced maintenance costs over time
  • Faster response and problem resolution
  • Extended software life and long-term system performance
  • Improved user experience and business productivity

Client Testimonials

“Subscribing to EzeOne’s AMC saved us from multiple potential downtimes. Their proactive support has been game-changing.” – IT Manager, Electrical Equipment Supplier

“We’ve seen remarkable system stability since signing up for the AMC. Highly recommend EzeOne for ongoing maintenance.” – Operations Head, Retail Distribution Firm

Frequently Asked Questions (FAQs)

1. How is AMC different from on-demand support?
AMC offers preventive care, priority service, and better cost control compared to ad-hoc support requests.

2. How often will you maintain our systems?
We conduct regular health checks—monthly, quarterly, or as per your plan’s SLA.

3. Can I upgrade my AMC plan later?
Yes, you can scale your AMC plan anytime based on your growing needs.

4. Do AMCs cover customizations and training?
Certain AMC tiers include limited customizations and user training sessions. Please check plan details.

5. Is AMC available for cloud services too?
Absolutely. We offer AMC for infrastructure hosted on AWS, Azure, and DigitalOcean.